Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- This is a great insurance agency to work with. The staff is friendly, and...Melanie M., Ellicott City, Maryland
“This is a great insurance agency to work with. The staff is friendly, and professional. They will answer any insurance question you may have!”
- Top Notch Customer Service!!! I will never change my auto insurance!Mark L., Ellicott City, Maryland
- The Schenks are some of the most honest and genuine people I have ever had the...Joshua P., Ellicott City, Maryland
“The Schenks are some of the most honest and genuine people I have ever had the pleasure of meeting.”
- Great team of people to work with.. They really care about each customer. When...Ailea S., Ellicott City, Maryland
“Great team of people to work with.. They really care about each customer. When I call it’s almost like talking to family.”
- I've used J.E. Schenk for a while, and they have great rates and wonderful...Bryan K., Ellicott City, Maryland
“I’ve used J.E. Schenk for a while, and they have great rates and wonderful customer service. I recommend them whenever I can.”
- ...my family has saved a ton of money switching over.Anonymous, Baltimore, MD
“This company is extremely honest and my family has saved a ton of money switching over. I used Erie with another company and had the worst experience. It is always so easy and comfortable working with J.E. Schenk.”
- Why would I change after 35+ years of dependable service?Anonymous, Maryland
“For my insurance needs I trust J. E. Schenk & Associates and Erie Insurance. Why would I change after 35+ years of dependable service?
When it comes to coffee I appreciate a robust cup, served black or a non-fat latte with an extra shot!” - We love our experience with J.E.Schenk & Associates, Inc and Erie Insurance.Anonymous, Maryland
“We love our experience with J.E.Schenk & Associates, Inc and Erie Insurance.
My family switched from Allstate from over twenty five years and glad we did. Our experience with J.E. Schenk & Associates, Inc and Erie Insurance has been absolutely fabulous. You will also feel like part of its family with all your insurance needs. A wow-Dependable, friendly & helpful customer service & a great team of insurance professionals.” - AThank you so much for your help on our home claim.Anonymous, Maryland
“Thank you so much for your help on our home claim. When that crane fell on our home and crushed it almost in half we were so devastated. When you showed up and walked the property with us and assured us that the fact we were all safe is all that matters and that Erie would restore our home “as good as new” it made us feel so good. Now that the claim is complete and everything turned out so perfectly we just wanted to say thanks!”
- AMany thanks Kristi to you and all your office, for all the help you give to me.Anonymous, Maryland
- DCDarren C., Ellicott City, Maryland
“Sarah is amazing. Been with the same agency for years and not changing!”
- KK, Ellicott City, Maryland
“Teresa is amazing So helpful kind and informative”
- SSSarah S., Ellicott City, Maryland
“I have been with J.E. Schenk & Associates since I started driving 7 years ago, and my parents have been with them for over 2 decades ago, and we have always had nothing but great experiences. They have always been so responsive and helpful, and filing claims has been quick and painless. I truly have felt protected by my insurance while I’ve been with them, and I have never had to worry about not being covered. We’ve dealt with broken windshields, minor rear ends, even totaled cars, and they have been so helpful throughout it all.
When I first got my own insurance as a 22 year old, I had no idea what I was doing, but they walked me through everything and found ways to save me money. Now, when I’m preparing to move out of Maryland for the first time and have little idea on how to re-register my car and get new insurance in my new state, they have been tremendously helpful in explaining what steps I need to take with them and the MVA, and making sure they don’t overcharge me when I switch carriers. Specifically, Cindy was so helpful and took her time walking me through these steps and I appreciate it so much. I truly wish I could stay with J.E. Schenk & Associates, and I always recommend them to people I know living in MD!
Thank you, Cindy and PJ!”
- Ernie W., Ellicott City, Maryland
“We are very happy with the service they provide! Attentive to our needs and experienced in the services they provide..”
- KKatie, Ellicott City, Maryland
“Have used this insurance company since 1984, great company to work with!”









