Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • RM

    “Been with them since I was 16. Always friendly and helpful.

  • PS

    “This is agent Pete Schenk and one of the three owners here at J.E. Schenk & Associates. My two brothers Jimmy, Doug, and I would like to thank all of our clients for the past four decades of loyalty. We love our job here of protecting your insurance needs in all areas. In 2020 we will be celebrating 40 years of “Open for Business”. May God protect all of you.”

  • DM

    “I called yesterday for a check inquiry. Sara was on her toes and answered all my questions quickly . Happy customer

  • LC

    “I have been a long time customer of J.E. Schenk and today I experienced again why they continue to be an excellent insurance provider. I needed to have an urgent change to my insurance coverage and Cindy Cooley did an amazing job in handling it with a super fast turnaround!!! Thank you so much J.E. Schenk and Cindy for once again providing excellent service.

  • AS

    “I have been working with J.E. Schenk & Associates, Inc. for a long time and
    I only have great things to say about them.
    My vote goes to Sarah Robison, whom has helped me numerous times with all my requests. She has been very responsive and knowledgeable in her work and always been a been a great resource & ready go above and beyond.”

  • EL

    “Excellent customer service, especially Cindy Cooley! Very helpful and always goes the extra mile.

  • RG

    “Can’t say enough about this team. I have been with them for a decade and they have consistently been top-notch at every turn. I use them for auto, home (rental), umbrella, and they’ve always been helpful, caring, and considerate. Super fast response with a friendly voice. Great down home service with a national reputation and performance. Thank you.

  • MM

    “This is a great insurance agency to work with. The staff is friendly, and professional. They will answer any insurance question you may have!

  • MF

    “Great place to work with!

  • AS

    “Great team of people to work with.. They really care about each customer. When I call it’s almost like talking to family.

  • BP
  • MF

    “Cindy was tons of help! She was able to find my husband and I the best insurance prices for home and auto. Even on her vacation, she made sure that I had everything I needed. If you are looking for a new insurance broker, contact her!

  • VM

    My name is Venicia and I was calling around to get quotes for insurance on the day after the July 4th weekend. Of all the places I called, when I called your office, as busy as it was Cindy Cooley was so friendly, kind and made me feel important and that really wanted to help me. I didn’t expect such a great response. She helped me quickly, and got me what I needed. Then I ran into a problem a month later needing to adjust payment date, at the last minute and she made it happen!!! I really say that this is service above and beyond and she should be recognized for her great customer service skills! Thank you for having her there! Thank you Cindy!! I appreciate all your hard work!”

  • MJ

    “Thank you Sarah for your awesome customer service

  • WK

    “Wonderful experience with moving my home and auto insurance over. Coverage is better and cheaper and an overall pleasure to work with. Don’t overlook the ad-dons they are wonderful to have when you need them and the cost is minuscule.