Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • AG

    “I am extremely happy to mention that we have been customer of Shenk Associates since long time. This office is the best one and they go out of way to help us. Also, whenever we called, they took time to listen us and gave best advice. They have great team, always friendly and very professional with superb knowledge. Overall their customer service and willingness to go out of the way to help us make them best in the business. ”

  • BW

    “I have the pleasure of working with Pete and Sarah, and both are wonderful! Pete always makes sure we have the coverage we need, and Sarah does a great job helping us with documentation and anything else we need. Thanks guys!

  • KM

    “Judy Hess and her team have been great. They are professional and I always know I can count on them to get me what I need. Thanks!

  • DG

    “If you ever need to make a claim, they make it so simple! Response time is on point. I would recommend J. E. Schenke and Eric Insurance.

  • SL

    “Excellent customer service and great rates ! I highly recommend their group.

  • “J.E. Schenk & Associates are extremely professional and easy to work with. Whenever I have a need to reach out they are quick to respond and always helpful. I highly recommend their group for all of your insurance needs.

  • “J.E. Schenk & Associates are the best. Very easy to reach and I feel they always look out for my families best interests. They are great to work with for all of our insurance needs and we love that they are local! I am in the real estate business and prior to was in the mortgage business and have been using them and recommending them for 25 years. They are just a class act.

  • LY

    “We recently switched our home and auto to J E Schenk and sWe couldn’t be happier. This has been the most positive experience I’ve had with an insurance company or agent. Cindy was super easy to work with through the process and always quickly responsive with any questions or concerns we had. 5 stars, without a doubt!!

  • KG

    “I’m new to Erie by the staff has made me switching over from another company so easy and fast!

  • JB

    “I am so glad I switched to Erie Insurance. They have been extremely helpful in re-writing all of our policies since I am now retired and changes needed to be made.
    Agent Cindy Cooley offered many alternatives to the policies we had and she explained everything in understandable detail.
    I highly recommend this agency”

  • MH

    “Exceptional customer service, 10+ years with home/auto and no complaints whatsoever. Highly attentive, responsive and friendly staff.

  • JR

    “After my brother-in-law died suddenly, my wife and I were completely lost as to how to handle the estate, especially since we live a thousand miles away. J.E. Schenk and Associates helped us change and modify the insurance quickly and with no headaches, including finding homeowners insurance for a vacant house and dealing with a car that was suddenly property of a probate estate. Working with them was painless to the point of being pleasant. If we lived in Maryland, we’d be using them now.

  • TA

    “I worked with Pete Schenk as my agent. He responded right away to me and was able to get my quotes for auto and home Insurance’s right away. Rates were great and I left my insurance company for them. I refer them to everyone now. Great people!

  • BH

    “I had a very difficult experience involving Erie insurance taking money out of my account for the automated monthly payment. I had bad timing and didn’t change my bank account in time, which caused Erie to overdraft my account (and, because M&T Bank are a bunch of crooks, incur overdraft fees). Once I told Jennifer and Sarah of this issue, they leapt into action. Not only did they credit the money to my next month’s premium, but also refunded me the overdraft fees for that transaction, as well as the several other transactions that were over-drafted as a result of that charge. J. E. Schenk earned my business for life. I will never use another insurance company again.”

  • GA

    “These are amazing, honest people. They seriously go the extra mile for you.
    Another poster said they care. I absolutely agree.”